The Grid. Help

Creator guidelines

Make it, own it, share it

The Grid. is for real creators sharing their own work. These guidelines apply to profiles, listings, collaboration requests and anything else you post.

Last updated October 26, 2026. Need this in your language? Use your browser's translate button, or email support@thegrid.studio.

Sell only your own work

List only work you made yourself, or work you have the rights to sell. That means no copies of other people's art, music, photos or writing, and no characters, logos or brands you don't have permission to use.

Samples, stock assets and fonts are fine when your licence allows commercial use. If a buyer or rights holder asks, you should be able to show that licence.

AI and your work

Type of workAllowed?
Made by you, no AIYes.
AI-assistedYes, if you say so in the description. You used AI as a tool (cleanup, a reference, a background element) and the work is substantially yours.
Fully AI-generatedNot in the Market for now. We plan to give AI-made work its own clearly labelled space later.

Not sure where your work fits? Email us before listing and we'll help.

Not allowed

Illegal items or services, and anything that breaks the law where you or your buyer live.

Sexually explicit content. Artistic nudity in fine art, photography and similar work is fine.

Hate, harassment and threats, including content that attacks people for who they are.

Anything involving minors in a sexual or exploitative way. We report this to the authorities.

Weapons, drugs and counterfeit goods.

Spam and scams: misleading listings, fake reviews, or asking buyers to pay outside The Grid.

Other people's private information, such as addresses, phone numbers or photos shared without consent.

Honest listings and fair dealing

Describe your work accurately and use photos of the actual piece. Ship physical orders when you said you would, add tracking, and keep buyers informed. Answer collaboration requests, even if the answer is no, and be respectful with everyone you work with.

Reporting a problem

Use the Report option on any profile or listing, or email support@thegrid.studio. You can also block anyone from their profile menu.

We review every report. Depending on what we find, we may remove a listing, send a warning, or suspend or close an account. When an order is affected, we'll work with the buyer on a refund.

Questions?

Email support@thegrid.studio. These guidelines sit alongside our Terms and Privacy Policy.